Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored, and handled when you visit or make a purchase from this website.

Data Controller
The data controller responsible for personal information processed through this website is:
Coredriphold
212 Hougang Street 21, #04-323, Singapore 530212
Email: multifunctional@coredriphold.com
Telephone: +65 62873868

Information We Collect
To provide our services and process your orders, we collect the following information:

Name and contact details;

Billing and delivery information;

Order details and purchase history;

Information submitted through contact or enquiry forms;

Website usage information, including IP address, browser information, and relevant cookie data;

Correspondence relating to orders, enquiries, or customer service.
We collect only the information strictly required for our business operations and direct order fulfilment.

How We Use Personal Information
We use personal information exclusively to:

Process and manage orders internally;

Arrange direct dispatch and delivery of purchased products;

Respond to enquiries and customer service requests;

Maintain transaction and business records;

Process payments securely;

Meet applicable legal and accounting requirements;

Maintain and administer the website.
We strictly do not sell your personal data. Personal information is never used for purposes incompatible with those stated in this Policy.

Payment Processing
All payments made through this website are processed securely by Stripe, which acts as the official payment processor for our transactions.
Payment information required for processing a transaction is collected and encrypted directly by Stripe in accordance with its strict privacy terms and legal requirements. We comply with Payment Card Industry Data Security Standards (PCI-DSS) and do not collect, store, or require customers to provide their full payment card details directly to us. Stripe processes relevant transaction and payment information strictly for payment execution, fraud monitoring, and compliance purposes.

Legal Basis for Processing
In compliance with the European General Data Protection Regulation (GDPR) and Singapore’s Personal Data Protection Act (PDPA), personal information is processed strictly where necessary to perform a contract, comply with a legal obligation, pursue legitimate business interests, or where explicit consent has been provided.

Cookies
This website uses cookies and similar technologies for essential website functions, user preferences, and internal analytics. Where required by law, non-essential cookies are only deployed after your explicit consent has been recorded.

Data Retention
Personal information is retained only for as long as is strictly necessary for the purposes described in this Policy. Order, transaction, and accounting records are retained for the periods required by applicable Singapore laws. For our European customers, personal information is retained in full accordance with GDPR requirements and the principle of data minimisation. When information is no longer required, it is securely deleted or appropriately anonymised.

Data Disclosure
We restrict the disclosure of personal information strictly to trusted service providers necessary to fulfil orders, process payments, operate the website, and comply with legal obligations. We enforce appropriate contractual and organisational safeguards with any third party handling data on our behalf to ensure your information remains secure.

International Data Transfers
As our business directly serves customers in Europe from our operations in Singapore, personal information is processed across jurisdictions. We ensure all international data transfers are conducted with appropriate safeguards in place, adhering fully to the cross-border transfer requirements mandated by European data protection legislation.

Your Rights
Subject to applicable law, you have the right to:

Request access to the personal information we hold about you;

Request the correction of inaccurate information;

Request data deletion where legally applicable;

Request the restriction of certain processing;

Object to specific data processing activities;

Request data portability;

Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please submit a request to multifunctional@coredriphold.com.

Data Protection and Security
We implement strict administrative, technical, and organisational measures to protect your personal information. Our website utilises Secure Socket Layer (SSL) encryption to ensure that all data transmitted between your browser and our servers remains private and secure. Access to personal information is strictly limited to authorised personnel required for order administration and customer support.

Policy Updates
This Privacy Policy will be updated as necessary to reflect changes in legal requirements, operational functions, or data processing practices. The most current version will always be published on this page.

Contact
For privacy-related enquiries or data protection requests, please contact:
Coredriphold
212 Hougang Street 21, #04-323, Singapore 530212
Email: multifunctional@coredriphold.com
Telephone: +65 62873868